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We are being flooded with Social Media invitations and updates. Web-based communication icons like Twitter, Facebook, YouTube, and LinkedIn are dominating the way we interact with each other. People are feeling the need to be updated at all times. It has become a time eater, and businesses are quickly becoming aware of the drain it can have on productivity. People love to share, but they need to know what is alright to share and what should not be sent out.
Understanding Social Media is about communicating the right way. We are beginning to communicate more through electronic means than face to face. Talking on a phone has been replaced more and more with SMS (texting.) Social media channels are becoming the main form of communication and your participants will realize how Social media and the Workplace can work together.
Module Two: What is Social Media?
Module Three: Defining Your Social Media Policy (I)
Module Four: Defining Your Social Media Policy (II)
Module Five: Creating a Living Document
Module Six: Keeping an Eye on Security
Module Eight: Rules to Follow When Posting (II)
Module Nine: Benefits of Social media
Module Ten: The Pitfalls of Social Media
Module Eleven: Listen to Your Customers
Module Twelve: Wrapping Up